# Agent

The brief, knowledge, help center, catalog, prompts, saved responses, testing and publishing.

Source: https://docs.omazy.ai/agent/

The agent is the configured AI that answers for one app. Everything that shapes
what it says lives here.

## What shapes an answer

| Input | What it does |
|---|---|
| **Brief** | Who the agent is, what it may say, when it hands over. The brief composes and publishes into the agent's system prompt, so edit the brief, not the prompt. |
| **Knowledge** | What the agent can answer from: crawled pages, uploaded documents, authored articles. |
| **Help center** | Structured articles the agent can quote and link. |
| **Catalog** | Structured products or services, with prices and media, so answers carry real detail. |
| **Saved responses** | Verbatim replies for the answers that must be word for word. |
| **Suggestions** | The prompts offered to a visitor who has not asked anything yet. |
| **LLM** | Which model answers, and the limits it runs under. |

## Before you publish

Test against real questions. The **Testing** surface runs your agent headlessly
so you can see what it would say without a customer on the other end. Publishing
is a deliberate step, and until you take it your edits are not live.

## In this section

- [Writing the brief](/agent/brief/) the agent's job description
- [Adding knowledge](/agent/knowledge/) what it is allowed to know

Still to come: building a catalog, saved responses, testing, and publishing.