OU AI app

OU AI is the mobile app on the other end of ou.chat. It is a personal assistant someone installs for themselves, and it is also where the agents businesses publish can be reached and resumed.

Two products share one name, and keeping them apart is the whole of this section:

	The personal assistant	Your business agent
Belongs to	The person holding the phone	Your workspace
Knows	What they told it, across all their chats	What you published to it
Configured by	Nobody. It has no console.	You, in the console
Hands over to a human	Never	Yes, into your inbox

Both appear in the same conversation list on the phone. Neither can read the other, which is the point of the next section.

Where it is up to

The app is in private early access. There is no App Store or Google Play listing yet, and invites go out in batches by email. It runs on iOS 14 or later and Android 7.0 or later, and ships dark themed only.

None of that blocks the parts you care about. Your agent is reachable at ou.chat/{your-handle} in any phone browser today, with no app installed and no account, which is how most people will meet it either way.

What stays separate

A business agent published on ou.chat cannot read anything from a person’s personal assistant. The separation is enforced where the model and the tools are resolved, not by policy or convention:

• Personal assistant memory is scoped to the person and carries no app. Your agent’s retrieval cannot reach it.
• The personal assistant is given only platform-curated tools. It never receives a workspace’s tools.
• The personal assistant never hands off to a human. There is no path from it into any operator inbox, including yours.

This runs in both directions, and it is worth saying out loud to a customer who asks. What they tell your agent stays with your agent, and what they tell their own assistant never reaches you.

Why it matters to you

The app is another door to the same agent, and the useful property is that the conversation survives the trip. Someone can start in the widget on your website, scan a code at your counter, and pick the same thread up later, with everything already said still there.

That means the work you do on the agent counts everywhere. You do not configure a mobile version of it, and there is nothing to publish twice.

In this section

• Touchpoints the six ways your agent and the app meet, and what you control at each
• Using the app a guide for the person holding the phone, which your support team can point people at